Privacy Policy
Last updated: February 27, 2026
This Privacy Policy describes how DesignVault collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. This document outlines the types of information we gather, how we use it, and the rights you have regarding your data.
Information We Collect
We collect various types of information to provide and improve our services. When you register an account or use our platform, we gather personal details including your name, email address, and company information. We also collect usage data through cookies and analytics tools, which helps us understand how you interact with our website and services.
If you contact us directly, we may collect additional information such as your message content, phone number, and any attachments you provide. We only collect information that is necessary to fulfill your requests and improve your experience with our platform.
How We Use Your Information
We use the information we collect to deliver our core services, including creating and managing your professional portfolio. Your data helps us personalize your experience, provide customer support, and send you relevant updates about features and improvements. We analyze usage patterns to enhance our platform’s functionality and user experience.
We may also use your information to comply with legal obligations, prevent fraud, and maintain the security of our services. Your contact information allows us to reach you regarding account-related matters, service changes, or important notifications. We never share your personal information with third parties for marketing purposes without your explicit consent.
Your Rights
You have the right to access, correct, or delete your personal information at any time. You can request a copy of the data we hold about you or ask us to update inaccurate information. If you wish to delete your account and associated data, we will comply with your request within a reasonable timeframe, subject to legal retention requirements.
You also have the right to object to certain types of data processing and to opt out of promotional communications. We respect your preferences regarding how your information is used. To exercise any of these rights, simply contact us using the information provided below, and we will assist you promptly.
Cookies and Tracking
We use cookies to enhance your browsing experience and gather analytical data about site performance. These small files are stored on your device and help us remember your preferences, track your session, and understand how you use our platform. We use both session-based cookies, which expire when you close your browser, and persistent cookies, which remain on your device for longer periods.
You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or alert you when a cookie is being sent. However, disabling cookies may limit your ability to access certain features of our website. For more detailed information about our cookie practices, please refer to our Cookie Policy.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our systems use encryption technology for data transmission, and we maintain strict access controls to ensure only authorized personnel can view your information. We regularly update our security protocols to address emerging threats and vulnerabilities.
While we strive to protect your data, no security system is completely foolproof. We encourage you to use strong passwords, keep your login credentials confidential, and report any suspicious activity immediately. Your cooperation in maintaining account security helps us protect your information more effectively.
Third-Party Services
Our platform may integrate with third-party services to enhance functionality and provide a better user experience. These services may have their own privacy policies governing how they handle your information. We carefully select our partners and require them to maintain appropriate data protection standards. However, we are not responsible for the privacy practices of external services.
When you use third-party integrations, you agree to their terms and privacy policies. We recommend reviewing these documents before connecting your account to external platforms. We only share necessary information with third-party providers and do not allow them to use your data for their own marketing purposes.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will remove your data from our active systems within thirty days. However, we may retain certain information for legal compliance, fraud prevention, or legitimate business purposes for an extended period.
Backup copies of your information may persist for a limited time in our system archives. We will not use archived data for any purpose other than restoration in case of system failure. If you have specific questions about data retention for your account, please contact us directly.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any material changes will be communicated to you via email or through a prominent notice on our website. Your continued use of our services following notification of changes constitutes your acceptance of the updated policy.
We encourage you to review this policy periodically to stay informed about how we protect your information. The date at the top of this document indicates when the policy was last updated. If you have any concerns about our privacy practices, we invite you to contact us for clarification.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please reach out to us:
Email: [email protected]
Phone: +60 3 2782 5643
Address: Jalan Tun Razak 287, Kuala Lumpur, 50400, Malaysia